Frequently Asked Questions

Everything you need to know about our rugged power solutions and electronics.

What is the standard shipping time for FOSSiBOT orders?

Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location and the specific warehouse stock.

Do FOSSiBOT portable power stations come with a warranty?

Yes, all our portable power stations include a 24-month limited warranty that covers manufacturing defects and hardware failures under normal use.

Are FOSSiBOT rugged smartphones truly waterproof?

Our rugged phones are IP68 and IP69K rated, meaning they are resistant to water submersion up to 1.5 meters for 30 minutes, as well as dust and high-pressure water jets.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Klarna for flexible financing.

Can I return my product if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

How can I track my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.